Question 1

Are your used phones unlocked?

Accepted Answer

Yes — all phones we sell are fully unlocked and compatible with any Canadian carrier, including Rogers, Bell, Telus, Freedom, and Koodo. You can pop in your existing SIM and go.

Question 2

What warranty comes with a used phone from HatPhones?

Accepted Answer

Every certified pre-owned device we sell comes with a warranty. Come in and ask about the specific coverage for the model you're interested in — we stand behind every device we sell.

Question 3

Do you accept trade-ins toward a purchase?

Accepted Answer

Yes. Bring in your old phone and we'll apply its trade-in value toward any device in our inventory. Use our Value Check tool for an estimate on what your device is worth before you visit.

Question 4

How do you test your devices before selling?

Accepted Answer

Every device goes through a multi-point inspection — screen quality, battery health, cameras, speakers, buttons, charging port, and cellular connectivity. Only phones that pass are listed for sale.

Question 5

What brands and models do you typically carry?

Accepted Answer

We stock iPhones, Samsung Galaxy phones, and Google Pixel devices most frequently. Inventory changes often — call or text us to check availability on a specific model.

Shop Devices

iPhone XR 64GB (Like New)

iPhone 14 128 GB (Like New)

iPhone 14 Pro 128GB (Like New)

iPhone 13 Pro 128GB (Like New)

iPhone 11 64GB (Like New)

iPhone 13 Pro 256GB (Like New)

iPhone 12 64G (Like New)

iPhone 17 Pro Max 256GB (Open-Box)

iPhone 14 128GB White

iPhone 15 128GB Blue

iPhone 15 Pro Max 256GB

iPhone 14 Black (Like-New)

iPhone XR – White (64gb, Like-New)

iPhone XR – Black (64gb, Like-New)

iPhone 15 – Black (128gb, Like-New)

Buying a phone — answered.